Are there any cancellation fees?
Before installation:
If you order WildBlue service, but cancel before your equipment is installed, you may be charged a $49.95 restocking fee. Whether you are charged this fee depends on how you placed your order.
You will be charged a restocking fee if you ordered your service from WildBlue directly, either online at http://www.wildblue.com/ or by calling 1-866-WILDBLUE, or if your dealer is a sales only dealer (a dealer who does not offer installation services.)
| Restocking Fee | ||
| Sales Channel | Fee charged? | Activation fee refunded? |
| WB Direct, Online | Yes | Yes, minus restocking fee |
| Dealer Sales Only (SO) | Yes | Yes, minus restocking fee |
| Dealer Direct | No | Yes |
| AT&T | No | N/A |
| Wholesale | No | N/A |
Disconnecting during the contract:
If you disconnect your service before the end of your contract, you may be charge early termination fees (ETFs), according to the chart below.
| Early Termination Fees | |
| Contract Term | Amount |
| 12 Month | $15 for every remaining month on the contract. Example: If service is cancelled 10 months into a 24-month contract: 14X$15=$210. |
| 24 Month | |
| 24 Month/Lease | |
