Configuring Outlook XP/2002/2003 Email Client

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Summary

Use this article to manually configure Outlook XP for Windows.

Rules

Prerequisites

  1. Enable POP3 settings in Gmail
  2. Outlook downloaded to the PC

Content

 

Configuration Steps

  1. Launch Outlook XP.
  2. Outlooktoolstab
  3. On the Toolbar, click Tools and select E-Mail Accounts from the menu.
  4. Outlookaddaccount
  5. Click Add a new e-mail account, then click Next.
  6. Outlookpop
  7. Click the radio button next to POP3 for the server type, then click Next. The Internet E-Mail Settings (POP3) screen appears.
  8. Outlookscreen

  9. In the box next to Your Name, type the name you'd like to see when someone receives an email from you.
  10. In the box next to Email Address, type the complete email address (including @wildblue.net).
  11. In the box next to Incoming mail server (POP3), type pop.gmail.com.
  12. In the box next to Outgoing mail server (SMTP), type smtp.gmail.com.
  13. In the box next to User Name, re-type the complete email address (including @wildblue.net)
  14. In the box next to Password, type in the wildblue.net password.
  15. Click More Settings. The Internet Email Settings page appears.
      Outlookgeneral
  16. On the General tab give the Outlook account a distinctive name.
  17. Click the Outgoing Server tab. 
      Outlookoutgoing
  18. Check the box next to My outgoing server (SMTP) requires authentication.
  19. Select Use same settings as my incoming mail server.
  20. Click the Advanced tab to change server settings.
      Advancedtab
  21. Click BOTH small boxes labeled This server requires an encrypted connection (SSL). The Incoming server port number changes to 995.
  22. Type 465 in the box next to Outgoing server (SMTP).
  23. Click OK. The Internet E-Mail Settings (POP3) screen re-appears.
  24. Outlookscreen
  25. Click Test Account Settings. After receiving the Congratulations! All tests completed successfully page, click Close.
  26. Click Next and then click Finish.

 

Common Issues

If you are using Outlook XP/2002 you must have the most recent Microsoft Service Pack installed or you may encounter an error message while trying to send email.  You can check which version you have by completing the following steps.

  1. Open Outlook
  2. Click Help in the menu bar (located at the top of the Outlook screen)
  3. Click About Microsoft Outlook

You must have the SP3 after the version number as shown in the screen shot below:

SP3 Version

 

If you do not have the SP3 version you will need to update your Outlook. Here's how: 

  1. Visit http://office.microsoft.com/en-us/officeupdate/default.aspx.
  2. Click Check for Updates.
  3. Restart your computer after you have verified that all updates are installed.
  4. Try sending and receiving mail via Outlook.

 

 

Internal Notes

This article was last modified on 4/24/2008 11:25:55 AM
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