About the Optimizer

NOTE: The Optimizer is for WildBlue Service ONLY and should not be used with Exede Service.

The WildBlue Optimizer is a tool that makes key configuration changes in selected browsers in order to provide you with an optimal web surfing experience with your WildBlue Service.

In addition, the Optimizer:

• adds a proxy server to the web browser configuration
• optionally sets the browser home page to www.wildblue.net
• For Windows users, it adds three shortcuts to your desktop for the Customer Portal, WildBlue Help, and to WildBlue WebMail
• For Mac users, it adds three shortcuts on the desktop for the Customer Portal, WildBlue Help, and to WildBlue WebMail

The technician installs the WildBlue Optimizer for Windows during the installation and provisioning process. If needed, it can be downloaded again.

For Macintosh users, it is recommended to first install the Optimizer and then the Apple Broadband Tuner, available at Apple.com. Please note, the Apple Broadband Tuner is optional and is not recommended for AirPort connections.

The Windows .zip file requires a zip utility to extract the files.

NOTE: If you have new equipment (black modem) and are receiving Exede service speeds of either 5 Mbps or 12 Mbps, do NOT install the Optimizer. It will cause a degradation of your browsing speeds.

1. Download the WildBlue Optimizer by clicking on the Save to Hard Drive (.zip) in the links shown to the left. When the pop-up box appears, click on Save to save it to your PC hard drive or desktop.
   Note: Do not click Run.
2. Extract the WildBlue Optimizer from the zipped file on your PC hard drive.
   

   Important: Close all internet browser windows before attempting to run the WildBlue Optimizer.  If you do not close them all, the WildBlue Optimizer will not install properly.

3. After you have closed all your browser windows, double click on the Optimizer program and follow the prompts. The file name to click is wildblue.exe

After the WildBlue Optimizer has finished running, then you can surf the web as usual.

More Information:

Detailed Installation Instructions

System Requirements

• Detailed System Requirements
• Detailed Browser Requirements