Installing WildBlue Security Center

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Summary

Customers install the WildBlue Security Center on their PC prior to the actual installation of service.

Rules

Prerequisites

  1. The customer received the Welcome Package with the WildBlue Security Center CD and key code.
  2. The customer has access to the Internet and has downloaded WildBlue Security Center.
  3. Customers must uninstall any existing antivirus software using the Add/Remove tool from the Control Panel.

 

Content

Run Program

  1. Close any open applications on the PC. 
  2. Insert the WildBlue Security Center CD into the disc drive. The program launches automatically.
  3. If downloaded, double click the WildBlue Security Center icon and select Run.
    4. Wbswelcome
  4. Read the Welcome to WildBlue Security Center Setup screen. Click Next when finished.
    5. Wbsagree
  5. Read the License Agreement and click Accept to continue.
    Note: Selecting Decline cancels the installation.
    6. Wbskey
  6. Enter the Subscription Key exactly as it shows on the Welcome Package. Click Next when complete.
    Note: Subscription Keys for additional PCs are available through Customer Care.
  7. If a Subscription Key or Internet connection is unavailable at the time of installation , click the evaluate link to continue installing the software. A valid Key will be required within 30 days.

Install Software

Wbsfolder
  1. Select a Folder to store the WildBlue Security Center application once installed. Click Next to continue.
    Note: WildBlue recommends using the default folder for easy future access.
    2. Wbsinstalling
  2. Watch the progress bar as WildBlue Security Center installs to the PC.
    3. Wbsfinish
  3. When installation completes, click Restart to restart the PC. Restarting fully protects the PC.
    Note: The PC restarts itself after two minutes.
  4. After restart, the Successful Validation screen appears. This ends the installation process, but the application still requires configuration.
  5. See section Start-Up Wizard below.

Conflicting Software

Wbsconflict
  1. The Start-Up Wizard detects conflicting antivirus software during the installation.
  2. Click Next to remove the conflicting software.
    3. Wbsremove
  3. Restart the PC when removal is complete.
  4. After the Restart, installation resumes.

Start-Up Wizard

Wbsnothanks
  1. From the Successful Validation screen click the No, thank you radio button to complete the installation.
  2. Click the Start button on the Desktop.
    3. Wbsmenu
  3. From the All Programs menu move the mouse to the WildBlue Security Center option.
  4. Click Run Start-Up Wizard.
    5. Wbstasks
  5. Confirm that Perform full computer check and Enable a weekly virus scan have a check mark next to them.
  6. Click Next to continue.
  7. Click Finish to accept the settings.
  8. WildBlue Security Center automatically runs the first system scan.

Internal Notes

This article was last modified on 2/5/2008 11:16:06 AM
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