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Signing in to Wildblue.net

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Summary

Follow these steps when you need help signing into your wildblue.net account.  Once you have signed in, you can access your email, manage your email accounts or configure your personal start page. 

Rules

Prerequisites

  • Must have valid sign-in credentials.

Content

  1. Open www.wildblue.net in your browser. The sign in page appears. 
    Wildblue Customer Login
  2. The below pop-up Security Warning may be received.  Always select the Yes option.
    Security Warning Pop Up On Wildblue Net
  3. Type a valid User name and Password into the correct fields.
    Note: These were chosen when you first created an email account. First time sign-in uses credentials from the installation work order.
  4. If you wish to sign in automatically in the future, click the checkbox for Keep me signed in unless I sign out.
  5. Click Login. Your Gmail inbox appears. NOTE: At this time, your personal home page will still have a WildBlue logo.

What does "Keep me logged in" mean?

If you have a computer that you don't share with others, you may prefer to stay signed-in.  This means you won't need to enter your username and password everytime you want to use your ViaSat services, such as email and your customizable WildBlue.net home page.

By checking this box, you'll stay signed in for up to 2 weeks since your most recent activity or until you sign out, even if you close your browser or shut down your computer.  This means once you're logged in, you will stay logged in until you have 2 weeks of inactivity or explicitly log out.

Please note: To protect your account information and password security, we'll ask you to re-enter your password when you access the Manage My Account area.

 

What if I'm on a computer that I share with others?

If you're using a public computer or you share this computer with others, ViaSat recommends that you don't check the Keep me logged in box. This checkbox applies to this computer only.  This means you can choose to stay signed-in on your home computer, but not do so on a shared computer such as at your school, a public library or an Internet cafe.

When you need to sign out, click the Sign Out link located at the upper right of most WildBlue/Google pages.

 

Username/Password Boxes Not Visible

If an error displayed or the Username and Password boxes are not visible, follow these instructions to resolve the issue in Internet Explorer.

Ieinternetoptions
  1. In the Internet Explorer browser click Tools, then click Internet Options.
    2. Trustedsites
  2. Click the Security tab at the top of the Internet Options screen. Then click Trusted Sites.
  3. Click the Sites button to show your trusted sites.
    4. Trustedsitesadd
  4. Under Add this website to the zone:, type https://myaccount.wildblue.net. Then click Add.
  5. Click Close to exit Internet Options.
  6. Click Sign Out to exit the Personal Start Page.
  7. Sign back in to Gmail and the Usage Gadget appears without error.

Internal Notes

This article was last modified on 7/17/2012 9:15:15 AM
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