Accessing the Usage Meter

1. From the Gmail inbox, click Start Page in the top left corner.

2. On the Personalized Home Page, click Add stuff on the right side of the screen.

3. On the left side of the screen click WildBlue Gadgets.
4. Under WildBlue Bandwidth Usage click Add it now to move this gadget to the homepage. The button changes to say Added.
5. Click Back to homepage. The gadget is now on the homepage.

Understanding the Usage Meter

Read the official WildBlue Fair Access Policy. Please be aware that this meter does not show real-time data. It may take up to 24 hours for the usage meter to display data usage. WildBlue data usage totals are based on a rolling 30 day calendar.

 

1. The illustration above shows an account's usage meter in a Normal state. The percentages show a customer's bandwidth usage against the total amount of bandwidth allotted by that service level.
2. If personal usage reaches 80% of the allottment within a rolling 30 day period, WildBlue sends a Warning email to the customer. WildBlue service speeds are not affected by a Fair Access Policy Warning.
3. If personal usage reaches 100% of the allottment within a rolling 30 day period, WildBlue slows down service speeds and the customer receives a Violation notice. Service is resumed to full speed when the personal usage lowers to 70% of the total allottment.

Error Received on Meter

If an error displayed after adding the Usage Meter to the Personal Start Page, follow these instructions to resolve the issue in Internet Explorer.

1. In the Internet Explorer browser click Tools, then click Internet Options.

2. Click the Security tab at the top of the Internet Options screen. Then click Trusted Sites.
3. Click the Sites button to show your trusted sites.

4. Under Add this website to the zone:, type https://myaccount.wildblue.net. Then click Add.
5. Click Close to exit Internet Options.
6. Click Sign Out to exit the Personal Start Page.
7. Sign back in to Gmail and the Usage Gadget appears without error.

Error Received on Meter using Vista

If an error displayed after adding the Usage Meter to the Personal Start Page, follow these instructions to resolve the issue in Internet Explorer 7.

1. In the Internet Explorer browser click Tools, then click Internet Options.
 
2. Click the Security tab at the top of the Internet Options screen. Then click Trusted Sites.
3. Click the Sites button to show your trusted sites.
 
4. Under Add this website to the zone:, type https://myaccount.wildblue.net. Then click Add.
5. Uncheck Require server verification (https:) for all sites in this zone 
6. Repeat step 4 for the following addresses:
   • http://myaccount.wildblue.net
   • http://partnerpage.google.com
7. Click Close. The Security Internet options page is available
8. Under Security Level for this zone change the slider to Medium-Low
   Note: If there is no slider, click Default Level first before the slider will show
9. Check Enable Protected Mode checkbox
10. Click Apply
11. Click Close
12. Restart browser