Why was I charged the first month since I signed up under the Free Month promotion?

Your first bill for monthly services will have several smaller charges:  
  • fees for leased equipment 
  • fees for any add-on services
  • any pro-rated fees for service from the day you ordered to the day of your billing cycle
  • taxes for all services including the free month

You will see a credit adjustment for the first monthly service charge. Your first bill will also show the activation charge and its payment, taken on the day you ordered your service.

Internal Notes

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