Equipment Reboot Procedure
Summary
Use this article to properly reboot a WildBlue system, including a router.
Prerequisites
- Make sure Ethernet cables are correctly connected between the modem and PC, and any 3rd party equipment.
Note: Wireless routers do not require a cable connection to the PCs they support.
Content
- Shut down the PC from the Start menu on the desktop.
- Unplug the router or other 3rd party equipment from the wall outlet.
- If no router is present, continue to step 3.
- Unplug the modem from the wall outlet.
- Wait 1 full minute with all equipment powered down.
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- Plug the modem back into the wall outlet and wait until it acquires signal.
- The modem is locked to the satellite when the Receive LED (RX, 2nd from the top) remains solid.
- Plug in the router or other 3rd party equipment to a power source.
- If no router is present, continue to step 3.
- Wait 30-60 seconds for the equipment to start up.
- Power on the PC.
- Launch the Internet browser.
- If still unable to browse the Internet, connect the Ethernet cable directly from the modem to the PC and repeat this process, or continue CPU Connectivity troubleshooting.
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This article was last modified on 2/5/2008 11:30:24 AM