What is the Microsoft Update Issue for ZoneAlarm Users (7/9/08)?

Please be advised that customers who currently use ZoneAlarm may experience Internet connectivity issues upon installing Microsoft Update KB951748.  To resolve this issue, please uninstall KB951748 by using "add or remove programs" until the issue is resolved.  This will allow you to continue surfing the Internet.  

For more information and recommended fixes, please visit the ZoneAlarm website at www.zonealarm.com. 

MS Update KB 951748 Removal Instructions:

1. Click the "Start Menu"
2. Click "Control Panel", or click "Settings" then "Control Panel"
3. Click on "Add or Remove Programs"
4. On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
5. Scroll down until you see "Security update for Windows (KB951748)"
6. Click "Remove" to uninstall the hotfix

Note: Credits will not be offered by WildBlue for this issue.

Internal Notes