Update Your Contact Information

Summary

The following steps will assist you when submitting an online request to update your mailing address, phone number, and contact email, using the Update Contact Information Form.

You must type in information in all fields marked with an asterisk.  WildBlue will process your request within 24 business hours.

You cannot use this form if your name has legally changed, if you want to change the name on the account from a person to a business, or if your service address has changed.  Please call Customer Care for help with these types of changes.

Rules

Prerequisites

Content

Go to Update Contact Information screen. The Update Your Account Information Login Screen will appear.

Type in your username and password to login.

Check the box next to each section that you wish to update in the Update Mailing Address/Contact Information section.  After you check the box(es), the screen refreshes to show you the fields for updating your information.  Fill in all required fields.  Mailing Address Address City State Zip Phone Number Contact Phone Alternate Phone Contact Email

After the request is successfully submitted, the above message will display on the grayed-out screen. It will provide a:   Transaction ID number for the update request. Email confirming the transaction. Select OK at the bottom of the message to return to the Managing Your WildBlue Account page.

Internal Notes