News - 04/17/2009 - Email Phishing Threat

WildBlue would like to alert our customers to be aware of a fraudulent (aka "phishing") email aimed at soliciting personal information (e.g. account number, credit card, email account passwords, etc).  The fraudulent email requests that customers reply and include their wildblue.net email password.   

If you have responded to any emails that are similar to the example below, please reset your Wildblue.net password as soon as possible.

Our Policy

WILDBLUE WILL NEVER REQUEST CUSTOMERS CONFIRM PERSONAL CREDIT CARD, PASSWORD OR ACCOUNT INFORMATION VIA EMAIL.  We hold your privacy and security at a top priority and we will never request this kind of information from you in an unsolicited email.

Any customer who has responded to such an email request should update their password immediately. 

An Example

This is the screen shot of the email.

This is a screen shot of the web page that displays from the link.

Internal Notes