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FAQs

Manage My Account

  • Update Recurring Credit Card Payment
  • View my Bill
  • Update Recurring Bank Account Payment
  • Update Contact Information

Billing

  1. Viewing Your Bill Online
  2. What if I forgot the username and password to View My Bill?
  3. Can customers pay their monthly ViaSat service fees by check?
  4. How can I receive a printed copy of my bill?
  5. May I pay for service in advance?
  6. dig deeper...

Promotions

  1. 2012 Promotion - Exede12 Service only

Change Service

  1. How Do I Make Changes to My ViaSat Internet Service?
  2. Where can I find information regarding WildBlue or Exede products?
  3. How long will dial-up access be grandfathered into the Pro package?
  4. Does ViaSat offer a service for mobile vehicles?

Update Contact Info

  1. Update Your Contact Information
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