Troubleshooting

WildBlue Pulse

  1. Installing the WildBlue Pulse Tool
  2. WildBlue Pulse for Customers
  3. Checking Your WildBlue Pulse Diagnostics Details
  4. Frequently Asked Questions about Pulse Diagnostics
  5. Frequently Asked Questions Prior to Installing the Pulse

    6. dig deeper...

Hardware

  1. Equipment Reboot Procedure

Software

  1. How do I configure DHCP for Windows XP?
  2. How do I configure DHCP for Windows Vista?
  3. How do I renew an IP address for Windows XP?
  4. How do I configure DHCP for Mac OS X?
  5. How do I configure DHCP for Windows 2000?

    6. dig deeper...

Other Factors

  1. Does weather affect the speed of my service?
  2. Does cloud cover affect my WildBlue service?

View Connection Speed

  1. How fast is the WildBlue service?
  2. Speed test with Toast.net

Additional Support Offerings

  1. Original Equipment Manufacturer Contact Information
  2. How much does it cost to get support from Original Equipment Manufacturers (OEM)?
  3. What Products Does Support+ Support?

Troubleshooting Articles

Article Modified  
 Will my WildBlue service work with a hub?  (5.4 kb) 8/20/2007
 Configuring a New Computer for WildBlue Service  (11 kb) 2/5/2008
 FAP Quick Reference Card  (104.2 kb) 6/24/2009
 Belkin N Router Firmware Update  (24.6 kb) 1/19/2010