This article first describes how to disconnect your original modem and reconnect a replacement modem. After connecting the replacement modem, the article describes how to activate (provision) the replacement modem to the WildBlue Network.&...
If your modem needs replacing while your Customer Agreement is still in force, you may need to return the original modem to WildBlue to avoid additional charges. This article provides you with those instructions. Note: Modems damaged ...