Configuring a new or replacement computer for use with a WildBlue satellite modem requires running the WildBlue Optimizer, configuring a email client, and optionally, moving the Ethernet cable.
New customers may order WildBlue service from the WildBlue web site or an online ad landing page. This article helps a Sales agent assist a customer if they call with questions or concerns about using the Online Order Entry wizard.
Certain issues are outside of the support boundaries for Technical agents working with WB Retail customers. This article describes an option available to WBDirect, Dealer Direct, and Dealer SO customers when they require help with non-WildBlue produc...